TalkBack

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ecoflap chat iconPlease use this page to leave your own comments, queries and questions about Ecoflap. We love to hear from you and will use your comments to help inform our ongoing development of Ecoflap.

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8 Responses to TalkBack

  1. Lucie Farrow says:

    Would like to say a big thank you for supplying me a draught-free letter box that actually works! We live on the waters edge in Kent and have tried for several years to find a solution to the draughts that blow through our letter box during the winter.I was hopeful that somewhere out there someone must have a solution – and you had! I had resorted to taping over the letter box before I went to bed but often forgot to take it off in the morning, much to the frustration of the postman.
    If you have any leaflets I would be glad to put them through the doors of my neighbours whom I’m sure must all suffer the same problem.
    Regards
    Lucie

  2. joseph gillespie says:

    Many thanks for providing me with the ecoflap so speedily, only 16 hours after placing my online order. I live in a wet and windy part of Scotland and much needed a solution to seal my draughty front external door victorian letterbox. I received the ecoflap this afternoon and fitted it immediately. Problem solved!, the ecoflap is airtight and it has stopped the ingress of wind and rain. I think this is a great piece of kit!.

    Many thanks again
    Kind regards

  3. Elizabeth says:

    Hi Anne,
    Thanks for sending through my ecoflap so quickly – and responding so promptly to my queries about fitting for my non-standard letterbox. I received the parcel the day after you received my order- and the flap proved very easy to fit (although I did use slightly longer screws than those you supplied). It’s working well – I no longer have a cold draft from my front door. An additional benefit… it’s much quieter than my old metal flap, which made me jump out of my skin every time it crashed back when the postman had been.
    Thanks again for your help- and a a great product.
    Eliza

  4. Edouard Sefton says:

    How reassuring it is these days to have the opportunity of dealing with an organisation like Ecoflap, demonstrating efficiency, responsiveness and commonsense.

  5. Rashid Patel (Leicester) says:

    Received the Ecoflap and I am really impressed. I was after a draight excluder for sometime to cover the letterbox hole in our brick built porch. Came across this product as it had the correct sized lip to enable it to be fixed to the brick wall. Prior to installation we had a very drafty porch and cold hallway. I installed the ecopflap using silicone as recommended to the brick fascia and it has worked wonders. No more draught and the hallway and landing is super warm. Product is worth every penny and does exactly what is sets out to do. Thank you.

  6. Anne says:

    Thank you Rashid. Lovely to receive your review. Anne

  7. Olly says:

    I have received excellent service and response, both before and after buying an Ecoflap for our front door. It works really well, and we used silicone to stick it to our metal skinned door. When I needed some extra bits after I’d purchased the Ecoflap, I got sent them straight away. Really good product and service!!

  8. Anne says:

    Thank you for your kind coment Olly. We’re here, any time!

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